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SD&T News

SkillPro Update 8-8-2014


Enhancements/Fixes completed

  • Finalizing an instructor-led session—the system error requiring a percentage for courses that should not require it has been corrected.
  • Administrative Registration—training coordinators can no longer register additional students for a course that is already filled to capacity. Students who register for a course that is full will be placed on a waiting list.

Enhancements/Fixes in Progress

  • Some users are experiencing difficulty accessing the New Employee Orientation and Suicide Prevention online courses.
  • Trauma-informed Care is being redesigned into a two-part course to address issues experienced by some providers.
  • Exam retakes-exam link is not populating for some users. 

New courses under development

  • Fire Safety and Awareness
  • Universal Precautions: Bloodborne Pathogens
  • Universal Precautions: HIV/AIDS

SkillPro Administrator Training 

  • Conducted SkillPro/LXR training on August 6 and 7 to enhance the technical skills of SkillPro administrators. (Not for test proctors.)
TRAINING COORDINATORS: If an instructor-led session is created with the Registration Type set as Administrative Registration, users will not be able to register themselves. They will need to contact the instructor to register for the session. Please direct users to contact the instructor if they are unable to register for an instructor-led session.

There are still several providers that have not entered their email and telephone contact information into the SkillPro system. As a result, the SkillPro Team has been unsuccessful in contacting them regarding important service issues. Please make sure all your users have entered their contact information. To do so, start at your home screen, click User Admin / Manage User / Manage Position / Position Details. The information, which is on the lower right side of the screen, is editable. The team is working on requiring users to update this information in the system, as is done with the password and security questions, which will prevent future delays in contacting users.

The training coordinators at the following programs urgently need to update their contact information in SkillPro:
R E D Probation - 07 Circuit - C B T - Chrysalis C07 Redirections
R E D Probation - 10 Circuit - C B T - Chrysalis C10 Chrysalis Health
R E D Probation - 10 Circuit - F F T - Chrysalis C10 Chrysalis Health
R E D Probation - 17 Circuit - F F T - Institute of Child and Family Health  
R E D Probation - 17 Circuit - S F P - Chrysalis C17 Chrysalis Center  

Some users had difficulty with completed courses showing as incomplete on their My Learning page. If you have a screen-captured image of a finished e-learning course that recorded as incomplete for a user, please email it to Sandi Coker at Sandi.Coker@djj.state.fl.us. She will make sure the person’s SkillPro learning record updated. A screen-captured image must  accompany each request for revision to the My Learning page.
CERTIFICATION EXAMS: For immediate assistance regarding certification exams in progress, exam proctors should continue to call SD&T at (850) 488-8825.