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Child Psychiatry Consultation Helpline

Child Psychiatry Helpline

The Florida Department of Juvenile Justice (DJJ) recently partnered with the University of Florida Division of Child and Adolescent Psychiatry to pilot a statewide toll free telephonic consultation help line for prescribing practitioners, nurse, mental health and substance abuse clinicians, and other DJJ staff and providers.


The purpose of the help line is to facilitate access to expert consultation on questions concerning the safety and well-being of children and adolescents in DJJ facilities who are receiving psychotropic medications. It does not represent a second opinion, but is an educational line designed to give information about psychotropic medications.


To schedule a consultation, please call 877-942-7868.  Consult line staff will take information about the youth, including age, height and weight, medication history, and the reason for contacting the consult line. Daily appointment slots will be available, and all appointment time will be provided within two working days after the initial contact. The consultation will be provided by experienced licensed physicians who hold certification in Child and Adolescent Psychiatry by the American Board of Psychiatry and Neurology. A written summary of the consultation will be sent by fax after the call.


The consult line is available Monday through Fridays, between the hours of 9:00am until noon and 1:00pm until 4:00pm Easter Daylight/Standard Time except for approved state and federal holidays, the University of Florida Homecoming Holiday in October, and December 26th through December  31st of each year. If callers receive an answering machine during work hours, a brief message should be left with the name of the caller and the best number to reach the caller; answering messages should be returned within an hour of the original call.


Toll-free number 877-942-7868

9:00am until noon and 1:00pm until 4:00pm Easter Daylight/Standard Time