Welcome to the new DJJ Website!
Find out how to use the new site.

Secretary's Message

August 17, 2015

Secretary Daly’s Weekly Letter

Last week was a full and productive time for our agency and providers as we continued our work in serving Florida’s at-risk youth and families.  I was incredibly excited and encouraged to see how many of our DJJ staff members banded together to participate and host back to school drives for their area students preparing to return to school.  Unfortunately, not every family has the available resources to buy backpacks and school supplies for this upcoming school year, and I was truly touched to see how hard our staff worked to help provide them with these necessary items. The compassion and care our DJJ staff have for kids in their community is like none other, and I would like to thank them for going the extra mile to ensure these youth start the school year off right.  

As always, I am always looking for opportunities to showcase the work you do – on and off the clock – to enrich your communities. I know there is even more going on than what I report here, so I would like to encourage each of you to keep the weekly letter in mind and remember to share your good news. It’s easy – email news@djj.state.fl.us or call (850) 921–5900 by Thursday at noon.


Christina K. Daly

CJCA Conference  

Last week I traveled to Indianapolis for two separate working meetings hosted by the Council of Juvenile Correctional Administrators (CJCA). The CJCA is a national non-profit organization, formed in 1994 to improve local juvenile correctional services, programs and practices so that youth within the systems succeed when they return to the community as well as to provide national leadership and leadership development for the individuals responsible for the systems.

The first meeting was a New Directors Seminar from August 12th-14th. The New Directors Seminar, a proven training vehicle for new directors, uses a peer-to-peer training forum that connects veteran administrators with newly appointed administrators.  This year, several very important topics were covered including developmental approaches, management of youth corrections systems, and communications and media relations. 

On August 14th-16th, I attended the CJCA’s Summer Business Meeting. The Summer Business Meeting convenes leaders from each state and several large counties to share information, identify issues, and generate strategies to address them.   Overall, the goal of this meeting is to create a national voice for youth corrections.  This meeting also provides a forum for CJCA’s committees to meet, plan, and present their work to the entire organization. During this time we listened to presentations on PREA, recidivism, and positive youth outcomes. 

MIS Update 

From August 5 through August 7, 2015, DJJ’s  Bureau of Management Information Systems (MIS) held a meeting where MIS staff from around the state gathered to attend sessions at the Florida Public Safety Institute.  The team participated in technical sessions and attended a team building session presented by Jacqui Hagan, DJJ Staff Development.  Sessions and various topics on MIS initiatives were presented and discussed in an effort to educate all staff on current projects and upcoming technologies.  The team building session was a resounding favorite of the group.  Vickie Harris, Director of Administration, came to the meeting to meet the MIS staff from across the state. 

The MIS leadership team used this meeting to recognize the performance of the staff through an award ceremony.  Staff receiving the MIS Manager’s Award for Excellent Performance were:  Hartley Baker, Luis Cibrian, Flo Doggett, Donna Gulley, Jeff Jones, John Lins, Richard Lofgren, Roy McCall, Ginny Morris, Lee Payne, Paul Prado, Gene Sanchez, Bob Shanks, Bonnie Shivers-Durand, Babatunde Shofolu, Scott Smith, Jackie Suttle, Darron Toston, Daniel Vega, Ana Vidal, and Jan Wright.  Staff receiving the CIO’s (Chief Information Officer) award for Outstanding Performance were: Sharon Arnold, Dusty Boyce, Paula Breed, Fresler Gaspard, Sharon Long, Mike Lucas, Roosevelt Morris, Olu Oyewole, Bob Register, Cedric Rempson, Jennifer Sherlock, Don Shores, Rand Smith, Amy Snow, and Maureen Wines.

Office of Health Services Update 

 The Office of Health Services presented at the Correct Care Solutions (CCS) North Region Managers Training in Tallahassee at Hotel Duval on Friday, August 7, 2015.  In addition to OHS presenters, Secretary Daly and Assistant Secretary Fosler also attended the training.  
The Office of Health Services (OHS) Senior Behavioral Analyst, John Beck, provided training on monitoring of mental health and substance abuse services.   The training focused on Rule 63N-1 F.A.C., provisions relating to detention centers and delivery of necessary and appropriate mental health and substance abuse services. Dr. Gayla Sumner, Director of Mental Health and Substance Abuse Services attended to answer questions regarding mental health and substance abuse services.

Christine Gurk, OHS Registered Nursing Consultant and Rosemary Haynes, OHS Nursing Services Director discussed the utilization of the OHS Electronic Medical Record (EMR).  All of the electronic documents were explained in detail, including the purpose and advantages of an EMR, maintenance of the Individual Health Care Record, and the required forms as cited in the Health Services’ Rule 63M-2, F.A.C. They also provided an overview of the Detention Medical Services Quarterly Contract Monitoring and Technical Assistance Process conducted by the registered nursing consultants.  Questions and answers included discussions about the consent and notification process, sick call, episodic care, and medical alerts.   Both CCS and OHS agreed that timely and appropriate training of nursing staff is the key to competent and safe care for DJJ youth.

Detention Update

Detention Staff Announcements 

Please join me in congratulating LaWanna Tynes on her appointment to superintendent at the Broward Regional Juvenile Detention Center! 

LaWanna began her career with the Department in 1999 as a detention care worker I at the Monroe Regional Juvenile Detention Center in the transportation unit.  During her tenure at Monroe, LaWanna was promoted to a detention care worker II, detention care worker supervisor, and a shift commander.   It was in this role that she was selected to serve on the administrative team to operationalize Monroe Detention to accept youth for admission in 2004. In 2007, LaWanna was promoted to the superintendent position at the center.

In 2012, LaWanna accepted the superintendent position at the Collier Regional Juvenile Detention Center.  Her demonstrated ability to successfully collaborate with community stakeholders and simultaneously ensure the day to day operations of Collier Detention while meeting the needs of all youth at the facility, led to her most recent appointment.  In this new role, LaWanna will be moving from a Tier 2 to a Tier 5 Detention Center, and I am confident she will be able to take on the added responsibility that accompanies this transition. 


Taking over at Collier Detention, it is my pleasure to announce the appointment of Quatelious Mosley to the superintendent position at the Collier Regional Juvenile Detention Center.  Quatelious began his career with the Department in February 2012 as a juvenile detention officer and was promoted to his most recent position as assistant superintendent at Collier Detention. 

Quatelious served with great honor in the United States Army for 11 years. He was a state trooper with the Florida Highway Patrol, and an animal control officer with Lee County Domestic Animal Services. While in the military, Quatelious was selected as the Soldier of the Year as well as the Noncommissioned Officer of the Year. As a Florida State Trooper, he was the recipient of the high DUI award for writing the most DUI citations in the State of Florida in July 2007. 

Major Mosley has been married to his wife, the Colonial Elementary School Assistant Principal, Dr. Vicki Gohagen-Mosley for 14 years. Major Mosley currently has an Associate Degree and is working towards attaining his Bachelor's from the University of Maryland University College. Congratulations to Quatelious on his new position! 

Last but certainly not least, please join me in congratulating Mark Refour on his recent appointment to serve as the superintendent at the Leon Regional Juvenile Detention Center here in Tallahassee!  Mark started with the Department at Duval Detention in 1999 as a detention care worker I.  He accepted a transfer to St. Johns Detention in 2000 where he received Officer of the Year Award for the North Region in 2004.  In 2006, Mark was promoted to shift commander and transferred back to Duval Detention as a supervisor when St. John’s Detention closed in 2009.  Mark was promoted to the assistant superintendent position at Duval in 2013.  

Mark has played a significant role in the reform efforts that resulted in Duval Detention including being awarded the Assistant Secretary’s Award for Most Improved Facility in 2014.  His leadership skills and his mission focused ability to motivate staff also led to opportunities for him to serve as the acting superintendent at both the Okaloosa and Orange Regional Juvenile Detention Centers.  

The staff at the Okaloosa RJDC put together a “Pack the Backpack,” Drive where they accepted donations from employees and community stakeholders of backpacks and school supplies. These backpacks will be stuffed and distributed to those kids who are being discharged from the RJDC this week, so that they can start off the school year on the right foot!

Girls from the Volusia RJDC participated in a very special art class that fit in well with the trauma-informed care initiative at the facility. These girls personalized a brand new pillowcase with liquid embroidery. Most of the pillowcases featured an inspirational saying or included the names of loved ones. After the paint dried, the girls put their pillowcases in their rooms and will be able to take it with them once they leave the facility.

The staff at the Volusia RJDC celebrated their one year anniversary of the Student of the Week program with a banana split sundae party for those hard working students at the facility. These sundaes were customized and created by our resident banana split making specialists, JJDO Training Coordinator Patricia Copeland, JJDO Supervisor Pamela Thomas, and Assistant Superintendent Andrea Akins who are all pictured above.

The latest litter of therapy dogs at the Pasco RJDC is adjusting nicely to life with the youth that we serve. According to Assistant Superintendent Diana Perreault, each one of these puppies has a very sweet disposition, and she said that if she had a big piece of land she would take them all home with her. These puppies will live with our youth at the facility until they are ready for adoption.

Education Update

Four construction students from the AMIkids Big Cypress facility took park in a very special 9/11 Memorial Service alongside the North Naples Fire Department. This was a unique opportunity for our youth to take a step back and reflect on this tragedy. The Naples Fire Department has started a memorial of donated inscribed bricks from around the world. These youth had the pleasure of taking out the existing brick that encircles the monument and replacing them with inscribed bricks from donors. There were two donors who came to the service to see their bricks installed. “It was an honor to place these bricks for families that have lost loved ones as well as survivors” mentioned one of our students.  Another student said “I was proud to put the brick in the monument and see the smile on their (donors) faces”.

The direct care and educational staff members from the Okeechobee Residential Programs participated in training entitled Building Relationships through Collaboration. This training was conducted by Christy Sampson-Kelly and Lynette Tannis from the Center of Educational Excellence in Alternative Settings, a DJJ education provider, as well as our own Cindy Jones from the Office of Education. 

The foundation for this type of training is that educational and residential program staff need time to work together to establish clear expectations, create shared plans, and problem solve in order to best support the young people in their care. This training creates a forum where individuals can work and learn together in order to strengthen and support this necessary partnership between educational and secure care staff in mutual respect for each other's roles and responsibilities. 

Knowing that this is just the first step in a long process, the objectives involved the following:

• Beginning to develop or further strengthen working relationships between fellow educators and youth care workers.
• Identify shared values to embed into each school’s culture.
• Develop shared expectations for students, educators and youth care workers in the classroom.
• Identify effective ways to support positive behavior.
• Reflect on the session, thinking about implementation and continued collaboration.

During both days of the training, Michael Slayton (Facility Administrator at OJOCC) and Rozelle Bradley (principal at OJOCC) shared how they have built a collaborative approach to their work day.   Their expectations are concise and Mr. Slayton made it very clear that although he is responsible for the facility and the youth in his care, Ms. Bradley is in charge of the school program.  There is a professional mutual respect for their respective roles and they model the behaviors they want to see displayed at their facility.  With this type of collaboration, there is no separation of staff and teachers, as all are working in a team approach with the same goals.  
Many thanks go out to the facility and education administrators that worked hard to make this a reality for their staff.   It takes a huge amount of planning to allow so many staff members to attend training all at the same time.  

Probation Update

The Eckerd’s Project Bridge Program from the South Region has teamed up with Barry University to help prepare youth who have turned their lives around for the better. By offering an apprenticeship to Eckerd Project Bridge through a grant funded by the National Endowment for the Arts folklore division, Barry University is helping provide a second chance to South Florida youth who need it most.  

Three youth in the Eckerd Project Bridge program studied with master percussionists for 12 weeks as an apprenticeship and earned $15 an hour for lessons and leading workshops. The funds covered a total of 75 hours for each apprentice.  On April 17th, the apprentices opened the monthly Big Night in Little Haiti concert at the Little Haiti Cultural Center in concert with the master percussionists. On May 31st, at the Gato Gallery at Barry University the youth and master percussionists presented a concert recital. 

Each month a case manager in BAYS Florida JDAP Circuit 20 connects with a community organization and arranges an opportunity for youth to become involved with that organization and to earn community service hours.  The case managers are encouraged to connect with organizations that are striving to improve the community and will provide an educational and positive experience for the youth involved.

In July, Case Manager James Justice was responsible for organizing this monthly event.  James reached out to a local gardening organization, Healthy Harvest Farm, that raises organic fruits and vegetables which are donated to food banks and other organizations striving to provide healthy food to those in need.   The JDAP youth who participated in this event learned about organic gardening and why it is important to not use chemicals when growing food.  They also learned about why it is important to grow your own food and got some hands on experience doing so.  

One of the projects the organization specifically needed help with was transplanting the Moringa tree.  The Moringa tree grows naturally in sub-tropical regions and is incredibly high in nutrition.  It is expensive, so transplanting cuttings to grow new plants is very valuable to the community. 
Youth who participated in this event did more than just complete their required community service hours.  They connected with a resource which is contributing to the community in a big way.  They experienced what it feels like to help others and realized that they have something to offer that can improve the lives of others.  

James stated, “The youth who participated in this activity, learned a bit about gardening and where food comes from as well as some nutritional education. Studies have shown that when children grow their own food, they eat healthier.” 

Circuit 20’s efforts to enhance the community service opportunities of the youth they serve is creating meaningful experiences for JDAP youth, which will have lasting effects. 

I am pleased to share this story regarding a probationary youth with the Project Connect program. This youth helped prepare himself for college with the help of one of Project Connect Life Coaches. It reads: 

Youth AG has been a fabulous surprise!  When I first started services with her she was very difficult to engage with.  She had built up a wall and had a very hard time opening up and trusting me and her JPO and wanted to do everything on her own.  She would often rush into things to get them done without all the details or components and had excuses for why she couldn’t do other things.  Over time, she slowly began to trust us.  I showed her if I said something, I would do it.  I helped her to slow down and walked her through things to be more thorough and successful in her endeavors.  She opened up and flourished.  She texted me frequently for advice, always asking questions and trying to better herself.  We stayed closely connected and discussed life and choices, and how people can be disappointing, but not everyone is terrible.  She doesn’t have the greatest advantages in her life.  Her brothers are in prison, and her family has a known gang affiliation.  Later in the program, AG confessed that she was pregnant with her second child at only 17 and had gotten pregnant the night she got home from her residential program.  We worked through that together, through health problems, high risk pregnancies, and studying for her GED.  She did get a VOP for missing school because of lack of transportation, child care issues, and health issues.  I talked with AG about not making excuses and helped her build back up plans.  She was DETERMINED to find a job and to obtain her GED.  Do not let me fool you, I did not do a lot of work for AG…the most important thing I did was show her trust, respect, and believe in her instead of believing in her reputation.  AG did all the rest.  She completed CAREER$ with very minimal prompting, she was offered a sales job with a local company which boosted her confidence although she ended up declining for several sound, thought out reasons including child care, and she passed all but one section of her GED.  I encouraged her to quickly study and re-take the exam and that we would help find and provide funds to pay for her to take that test one more time.  We talked about study strategies together and she took the test on 7/23/15 and PASSED!  She melted my heart when she asked if we could please stay in touch because she had grown to care about me and I was her motivation!  That is really why we do this work after all.  Since AG has the HP Computers in Transition Program computer, she has revamped her resume, searched and applied for jobs, studied for her GED and passed, completed the FAFSA and emailed the local college for a financial aid appointment, and researched nursing programs at Pensacola State College.  I want AG to continue to blossom, to know that when you put the work in, you earn good things and life doesn’t always have to be what people say it has to be because of your circumstances or where you come from.  I am proud of the work she put in and that she earned the donated computer from the HP Computers in Transition Program.  She is going to make a terrific mother and example for her daughters and is truly a Project Connect success story!

Reform Specialist Lut Clarcq and JPO Byron Brown from Circuit 20 facilitated a Life Skills Class this summer in Lehigh Acres at the Lee County Sheriff’s Office Community Room. On August 7th, eight local youth received certificates for completion of the class. Each of these youth provided an exit speech on what they learned from the class as well as the steps they will need to take to meet their future goals. We would like to thank Deputy Andrea Adams who assisted with the use of the facility during the summer. In addition, Byron has successfully completed his fidelity monitoring and will begin his own Life Skills Class in September.

JPOs Shana Feren and Shawna Prope again partnered with the Cape Coral Police Department on August 12th for a charity bicycle distribution event. All told,  our JPOs distributed 25 bicycles to area youth who are in need of one. JPO Feren has been working closely with the Cape Coral Police Department over the years to make this bike charity program successful for our youth who are in need of used bicycles.

Circuit 3 Probation staff participated in a Back to School Kickoff event at the Fort White Resource Center. The event was coordinated by the Columbia County Children’s Partnership Council and featured many of our community stakeholders who were on hand to provide local residents information about the resources and services they offer. Local students from the rural community of Fort White were provided backpacks, school supplies, and immunizations in preparation for the upcoming school year.

Circuit 7 JPO Regina Johnson facilitated a backpack and school supply drive through the local Palmo Church of God in St. Augustine. Regina, an associate pastor at Palmo, solicited donations from DJJ staff members from Unit 202 in St. Augustine as well as the St. Johns and Putnam Counties Public Defender Division. The probation team purchased 87 backpacks and filled each of them with school supplies. They were distributed to deserving youth during a Community Fun Day on August 8.

SJPO Derrick Henderson and Reform Specialist Bree Thaxton from Circuit 14 attended the Back to School Kick Off and First Annual Health and Wellness Fair presented by the Calhoun County School District on August 7th. Derrick and Bree presented information about DJJ reform initiatives, family engagement, and local data for Calhoun County.   The attendees included over 300 Calhoun County School District staff.   District administrators, teachers, support staff, and non-instructional employees were all in attendance.

CPO Judy Roysden and Reform Specialist Khalilah Daniels from Circuit 13 participated in a county wide alternative education meeting on August 5th in Tampa. This meeting brought together alternative education site administrators and other educators to identify any issues of concern with DJJ involved youth prior to the start of the school year. The Alternative Education Collaborative is a reform initiative of Hillsborough County, designed to prevent and divert youth at these sites from moving deeper into the juvenile justice system.  Innovative ways to assist this population have been implemented through this collaborative effort including incentive plans for improved attendance, behavior, and grades and an increased presence and support for the alternative sites. Education provided to staff regarding the juvenile justice process and information about DJJ’s reform is provided to the alternative education partners regularly.  The alternative collaborative includes six participating alternative sites and also has representation from the home school and adult education sites.

Probation Staff in Circuit 13 celebrated staff appreciation week from August 3rd-7th.  The week consisted of a series of activities including a DJJ breakfast, a tacky, wacky pizza party, an ice cream social and a team spirit day. On August 5th, staff members participated in a community service work day at Metropolitan Ministries in Tampa and showed their DJJ pride while working to give back to the community.   Circuit 13 would like to thank CPO Judy Royston and the rest of the administrative staff for going above and beyond to promote the week’s events: SJPOs Steven Garvey, ShaaKira Williams, Shelley Turner, and Charlie Robinson, JPOS Vicki Vance and JPOs Teyaqua Gunn and Jessica Worrell.

Prevention Update

Miami Bridge Youth and Family Services, a DJJ prevention provider, celebrated its 30th Anniversary last month. From 1975 to 1985, Miami Bridge was a small emergency youth shelter program operated by Catholic Charities when in 1985 the program was terminated.  In an effort to ensure that at-risk homeless youth would continue to be provided safe haven and crucial support services, a group of civic leaders partnered to establish a voluntary Board of Directors and incorporated as a new not-for-profit organization, thus Miami Bridge Youth & Family Services, Inc. was officially created as a 501 (c)(3) organization.

Since 1985, Miami Bridge has moved into its current residence in the heart of Miami as well as opening a second location in Homestead. In 30 years, Miami Bridge remains the only 24/7 emergency youth shelter in Miami-Dade County. Annually, Miami Bridge shelters more than 1,000 youth and counsels more than 550 families. Services to youth in crisis include counseling, family counseling, mentoring, life-skill training and on-site Miami-Dade County Public School education. 

The Bridge works to rescue kids from lives of victimization and crime, and in so doing, helps the South Florida community ensure that these kids have the opportunity to become productive members of society.

Delinquency Prevention Specialist Lydia Breaux-Davis and CPO Paul Wallis from Circuit 1 attended the installation and reception for Pensacola Police Chief David Alexander III on August 5th  at the Sanders Beach-Corrine Jones Resource Center in Pensacola. Chief Alexander is the first African-American police chief in the history of the department. 

Chief Alexander was born in Pensacola and graduated from Escambia High School. He has a Bachelor of Science degree in criminal justice and a master’s degree in human resource management from Troy State University. He is also a graduate of the FBI National Academy in Quantico, Virginia. He was hired by Pensacola Police Department as a cadet in 1983. 

Chief Alexander has been a very strong supporter of DJJ. Prior to becoming Chief, he served on the Escambia County Juvenile Justice Council and Circuit 1 Juvenile Justice Circuit Board. Chief Alexander states he is looking forward to continuing his work with DJJ.

The PACE Center for Girls of Pinellas County celebrated their 2015 graduation on July 30th at the Pinellas Park Performing Arts Center. The ceremony was for young women who had transitioned from their program back to their zoned schools or other educational opportunities. Thirteen young ladies completed the program in 2015. They celebrated with their families, other students, staff, board members, and community members. 

The strength and resilience of the girls was evident in the personal stories of positive growth and change they shared.  One graduate shared her very touching and inspirational story, concluding her speech with words of encouragement to her peers and to the audience by saying: “Exhale the past and inhale the future.” Congratulations PACE Graduates!  The future is truly in your hands.  

Acting Assistant Secretary for Prevention and Victim Services Marcus Smith attended the Florida Faith-Based and Community-Based Advisory Council meeting on August 11th  in Miami.  

The Council is a formal advisory council to the Executive Office of the Governor and to the Legislature. The Council helps expand the work of the state’s volunteer faith-based and community-based organizations. In June, Marcus was appointed to the Council by Governor Rick Scott.


Delinquency Prevention Specialist Lydia Breaux-Davis and CPO Paul Wallis from Circuit 1 participated in National Night Out activities on August 4th  at Legion Field in Pensacola. “National Night Out” is designed to heighten crime and drug prevention awareness; generate support for and participation in local anti-crime efforts; strengthen neighborhood spirit and police-community partnerships; and send a message to criminals that neighborhoods are organized and fighting back. 

Organizers estimated attendance this year to be around 1,000 people. DJJ staff distributed pamphlets on prevention services and civil citation and distributed to children Croc shoes that were donated to the department. 

“National Night Out” is a collaboration between the Pensacola Police Department, Escambia County Sheriff’s Office, Community Drug and Alcohol Council, and City of Pensacola Parks and Recreation. Target, the corporate sponsor, provided free school supplies for youth and all refreshments for the event.

Residential Update

The DJJ Northeast Regional Residential Operations Commitment Chief Virgil Wright, who is based in Jacksonville, recently received a letter from Teen Leaders of America for the support provided in coordinating the 2015 Summer Leadership Program visit with Judge Brian Davis at the U.S. Courthouse.  Judge Davis was appointed by President Barack Obama in December 2013 to serve as a United States District Judge for the Middle District of Florida.  A copy of the letter is provided below: 

At the Dade Juvenile Residential Facility, a non-secure program for males, ages 13 to 18, which is operated by G4S Youth Services, LLC, a recent think tank was assembled—comprised of unit operations and facility maintenance staff, and members of the student government.  The purpose of the think tank was to focus on ways to work together to beautify the facility both inside and outside.

Multiple ideas were discussed regarding facility beautification and the ownership of the associated projects and their maintenance.  In short order, everyone grabbed a tool and worked in unison to make the facility a little more attractive.

With a bit of help from G4S Staff Member Rick Grunow, the facility’s gardens are thriving and the landscape is even lusher with the addition of Pachira aquatic—a tropical wetland tree of the mallow family Malvaceae.  It is native to Central and South America where it grows in swamps and can reach heights of 60 feet.  In South Florida, it usually grows to be 10 to 15 feet tall.  It is known by the common names of Malabar chestnut, Guiana chestnut, provision tree, saba nut, monguba, pumpo, or the names Money Tree and Money Plant.  Oftentimes, these plants are seen indoors growing in pots that limit the growth of the plant.

Walk of Honor Brick Program

The Florida Veterans Foundation is spearheading a “Walk of Honor” Brick Promotion to recognize the 1.5 million veterans that live and work in the state of Florida. These bricks will not only honor those veterans who served our country, but the proceeds will go to assisting veterans and their families who are in need. Governor Scott, legislators, agency heads and veterans and their families who purchased bricks will be invited to a ceremony to present the bricks during the Veterans Day festivities at the State Capitol on November 11. 

All the bricks up to the first 1,500 sold will be in the Medal Of Honor Node, which is the centerpiece between the State Capitol and the State Senate. In return for the sale of the bricks, the Florida Veterans Foundation will be able to provide much greater emergency financial relief support to veterans and its tax deductible to you.