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Office of Program Accountability

The Office of Program Accountability (OPA) emphasizes the Department's commitment to ensuring programs operated or contracted by the department effectively provide for the safety, well being, and treatment of youth under the state's care. The OPA reports directly to the Chief of Staff of the Department, thereby being independent and autonomous of senior managers who have direct responsibility for program operations and contract monitoring.

Bureau of Quality Improvement

The quality assurance system, which is administered by the Bureau of Quality Improvement, was established by the Florida Legislature in 1994, as part of the Juvenile Justice Reform Act. F.S. 985.632(5) addresses the requirements of the quality assurance system.

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Bureau of Contracting

Responsible for DJJ contracting activities, approximately $320 million per annum.

  • Develops procurement and contract documents upon request from appropriate Assistant Secretary’s office.

  • Facilitates the procurement process.

  • Provides technical assistance to Department staff with the procurement and contract processes and documents.

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Loss Prevention Unit

The Loss Prevention Unit coordinates safety policies and procedures for all offices, services, and programs operated by the Department of Juvenile Justice. Workplace safety for all employees is of paramount importance and this office is responsible for overseeing the implementation of strategies and initiatives that will protect employees, lower Worker's Compensation claims, and increase productive work time for all staff. Mandatory safety training is provided in conjunction with the Department's Staff Development and Training Office. The Safety Coordinator also ensures that regular and periodic facility and equipment safety inspections of Department facilities occur and provides technical assistance and training as needed.

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Policy Development Unit

The Policy Development Unit, in conjunction with the Policy Development Workgroup, coordinates the development of statewide policies and procedures emanating from all program areas and offices within the Department of Juvenile Justice. The Unit ensures that policies and procedures are written within existing guidelines and according to established formats and that policies and procedures are advertised in the Florida Administrative Weekly as appropriate.

The Unit, in conjunction with the Forms Management Workgroup, is responsible for planning and development of forms (other than JJIS) for Department use in accordance with the Forms Management Policy (FDJJ-1001). The Unit coordinates the implementation of forms, maintains the Department's Forms Library Website, notifies staff and providers of the posting of new or revised forms, and provides technical assistance to staff in the development of forms.

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Administrative Review Unit

The Administrative Review Unit reviews incidents that are reported to the Central Communications Center (CCC) that involve youth, state and/or contracted employees, and/or facilities, programs, or offices that are owned, operated, or contracted by the Department.

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Last Updated: January 26, 2012
 

Incident Hotline: 1-800-355-2280 (FAQ, Incident/Complaint Form)

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FDJJ Mission: To increase public safety by reducing juvenile delinquency through effective prevention, intervention
and treatment services that strengthen families and turn around the lives of troubled youth.


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