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Frequently Asked Questions

Detention Services
Education Services
Health Services
Prevention & Victim Services
Probation and Community Intervention
Residential Services

Detention Services
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Q: How long do juveniles stay in detention?
A: Juvenile detention in Florida is a short-term temporary program. Juvenile offenders who require long-term sanctions and rehabilitation are placed into non-residential or residential treatment programs. Within 24 hours after admission to the detention center, the youth will appear in court and have a detention hearing before a judge authorizing the youth’s detention status. If the judge continues the youth’s detention status, his/her length of stay may extend up to 21 days or more.

Q: How many detention centers are in the state of Florida?
A: The Department operates 21 juvenile detention centers in 21 counties with a total of 1342 beds. The detention centers provide custody, supervision, education and mental health/substance abuse services to juveniles statewide. Juvenile Detention Officers receive specialized training and certification.

Q: Are males and females detained in the same centers?
A: Yes, males and females are detained in the same detention centers. However, males and females are separated in different housing units, school classrooms, etc.

Q: Are families allowed to visit juveniles detained in detention?
A: Yes. Visitation is an important component of a youth’s stay in detention and is encouraged and supported by detention staff. Parents, grandparents, and legal guardians are approved visitors. Others may only visit if so ordered by the court or specifically approved by the Superintendent or designee. A youth's assigned Juvenile Probation Officer should be contacted to approve both visitation list additions and special visitation arrangements.

Click here for a list of detention centers and visiting hours.
Legal counsel, Probation, law enforcement, clergy and other professionals may visit youth outside of regularly established visitation times as necessary, and are subject to any requirements regarding signing-in and contraband.

All visitors are subject to electronic search. Visitors shall not bring personal items (e.g. keys, purses, packages, etc.) into the secure area. The introduction of any unauthorized items into a detention facility is a 3rd degree felony.

All visitors will be required to sign-in and sign-out on the Visitor’s Log of the youth being visited. Visitors shall be denied entrance if they:
a. Are disruptive or uncooperative;
b. Refuse to be searched;
c. Refuse to comply with officer instructions;
d. Are under the influence or appear to be under the influence of any intoxicating substance;
e. Fail to present proper photo identification;
f. Attempt to introduce contraband to the secure area; and/or
g. Are dressed in inappropriate attire as outline in the Facility Operating Procedures and as posted at the facility entrance.

Visitation may be terminated if the behavior of the visitor or of the youth is disruptive or not in compliance with facility policies and procedures. The termination of a visit may lead to the suspension of future visitation privileges at the discretion of the Superintendent.

Any questions that a visitor may have regarding a youth’s case or charges should be referred to the youth's assigned Juvenile Probation Officer. Other questions should be referred to the on-duty JJDO Supervisor.

Visitation shall take place in a designated area or room of the facility that contributes to a safe and secure environment. Visitation room or areas and any other common area shall be searched both prior to and following visitation to ensure the absence of any hazardous or dangerous items or items that would be considered contraband.

Q: What happens to my son/daughter’s property?
A: The Florida Department of Juvenile Justice recognizes the need to safeguard the personal property of youth brought into its care. All of the youth’s property is inventoried at admission and the valuable property is stored in the facility safe. Other personal property (clothing, shoes, etc.) is stored in a locked storage room for the duration of the youth’s stay. Property is released to the youth upon release from the facility.

Q: Can I bring them their medication?
A: Yes. Only medication in the original container from a licensed pharmacy, with an appropriate, current label intact on the medication container may be taken into the facility.
· Proper labeling includes the following:
· Name and address of the pharmacy
· Telephone number of the pharmacy
· Date of dispensing
· Name of the Prescribing health care professional
· Name of youth
· Dosage directions (route/number of times taken (frequency) daily)
· Warning statements, if applicable, and/or additional instructions for use.

Q: Do the youth receive medical treatment while in detention?
A: Yes. Medical services are provided through a contract with a local health care provider. All youth entering the detention center receive a routine medical screening within 72 hours of their admittance to the facility. Routine examinations may include TB, vision, and screening for sexually transmitted diseases. The medical clinic is staffed by licensed medical staff who are available to respond to health-related issues daily. Any medical problems that cannot be handled by medical staff will be referred to a local medical facility. Parents should contact the center if their child is in need of medical services. Parents will be notified if any emergency medical services are needed during the youth’s stay in the detention center. In addition, detention staff are trained in CPR and First Aid to ensure that they are prepared to handle emergency medical situations if they may arise.

Q: Does a mental health counselor see the youth while in detention?
A: Yes, depending on the needs of the youth. The department currently contracts with a private mental health provider to provide mental health services at each of the detention centers. The Designated Mental Health Authority (DMHA) is a licensed mental health care worker. Mental health staff provide of mental health and substance abuse treatment services. The mental health care staff ensure youth with identified mental health, substance abuse, and suicide issues are seen for the purposes of screening, assessment, treatment, and crisis intervention services.

Q: What is Home Detention?
A: Home Detention Program allows eligible youth to await his/her next court appearance at home or at another appropriate placement. All detained youth are screened for the Home Detention Program prior to their detention hearing. At the time of the detention hearing, the judge will specify whether the youth is to be held in secure detention, placed on Home Detention or Released. When a youth is placed on the Home Detention Program, a Juvenile Probation Officer will supervise them. The parent or legal guardian and youth sign a supervision contract. If for any reason this contract is violated or the youth is charged with a new law violation, he/she can be transferred back to secure detention until their case is resolved.

Q: What can we bring our son/daughter?
A: Clothing and personal hygiene items are provided for all youth. The detention center provides supplies and clothing for the youth. Detained youth are not permitted to have money. Gifts are discouraged while the detainee is in the detention center. Snacks are provided by the detention center every night. Detained youth are not permitted to have any tobacco products at any time while they are in the detention center.

Q: When is court and where?
A: Within 24 hours after admission to the detention center, the youth will appear in court and have a detention hearing before a judge authorizing the youth’s detention status. If the judge continues the youth’s detention status, his/her length of stay may extend up to 21 days or more.

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Education Services
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Q: How many students are served by regional juvenile detention centers and how is education provided?
A: Each year approximately 25,008 youth in 2009-10 are temporarily judicially ordered to one of the state’s 22 regional juvenile detention centers, each with a self-contained school funded by the local school district.

Q: How many students are served in self-contained prevention programs such as PACE Centers for Girls and what is their source of educational funding?
A: Over 37,000 youth participate in community-based prevention programs, also with contracts from the Department of Juvenile Justice and educational services provided by the local school district.

Q: What community-based juvenile justice educational intervention programs are available to youth as an alternative to large public schools?
A: Associated Marine Institutes of Florida serves approximately 1,033 students annually in day treatment programs with support services provided by juvenile justice contracts and education funded by the local school district.

Q: How many students are court-ordered to separate juvenile justice facilities and how are their educational services provides?
A: Approximately 9,000 youth are committed to the Department by the local judiciary and placed in mandatory day treatment or residential commitment programs. Providers with DJJ contracts administer approximately 95% of the 130 programs. Of these, approximately fifty percent incorporate public school employees in partnership with their local district and the remaining program administrators contract with the public schools for funding to employ their instructional personnel. The state operates 100% of the regional juvenile detention centers and approximately five percent of its residential programs.

Q: Describe the academic standings of students served in juvenile justice programs.
A: Educational programs in the Department of Juvenile Justice are designed to meet the educational needs of students who are clients of the DJJ.

In 2009-10, 9,146 (2008-09: 12,063) students participated in a juvenile justice program for at least 50% of the prescribed length of the program. Outcome data for these students reveal that:

  • 90% were promoted (2008-09: 90%)

  • 15% were absent for more than 21 days (2008-09: 15%)

  • 18% were suspended/expelled for more than 10 days (2008-09: 16%)

  • 15% of students scored at level 3 or above on FCAT reading; 22% scored at level 3 or above on FCAT math (2008-09: 16% FCAT reading, 22% FCAT math)

  • 23% graduated (2008-09: 23%)

  • 100% of the 203 students who took the GED Tests passed (2008-09: 97%, 189) • 31% of these students earned a performance-based diploma (2008-09: 51%)

  • 69% of these students earned a State of Florida diploma (2008-09: 49%)

  • 5% of 6,682 ninth through twelfth graders dropped out (2008-09: 5%, 8,863)

Section 1003.52(3)(b), F.S., requires the FDOE, with the assistance of school districts, to select a common student assessment instrument and protocol for measuring student learning gains and student progression while a student is in a juvenile justice education program. The current common student assessment is the BASI developed by Pearson Assessments. Students in DJJ education residential and day treatment programs take common entry and exit assessments that address math, reading, and language arts. BASI student outcome data include having a valid entry and exit assessment record and demonstrating meaningful growth. Valid entry and exit assessments include the student’s grade, date of assessment, and score achieved on the test. Meaningful growth refers to the learning gain a student makes between the BASI entry and exit scores where the gain meets the grade and time interval criteria established by Pearson Assessments. Based on this criteria, in 2009–2010, 3,036 (2008-09: 2,503) students had valid math entry and exit records, and 51% (2008-09: 50%) of these students demonstrated meaningful growth. There were 3,041 (2008-09: 2,524) students who had valid entry and exit records in reading, and 55% (2008-09: 55%) of these students demonstrated meaningful growth. Appendix A provides BASI data for the 2008-09 and 2009–10 school year by program.

Q: Do youth in juvenile justice programs receive credit while in school?
A: Each juvenile justice school is a separate school requiring student enrollment, withdrawal, maintaining and forwarding of transcripts to ensure continuity of educational services. School personnel, whether private or publicly provided, are subject to all applicable federal, state and local rules. In addition, the DJJ and DOE provide for regular program monitoring.

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Prevention & Victim Services
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Q: What is the Office of Prevention and Victim Services in the Department Of Juvenile Justice?
A: The office of Prevention and Victim Services is aligned with the overall department mission statement, one of which is to target youth most at risk in high crime communities. Early identification, management and treatment of the high-risk population before they become chronic, serious or habitual juvenile adult offenders are guiding prevention efforts. Targeting high risk- youth resulting in the largest reductions of re-offending delinquents, making treatment more efficient and significantly decreasing the number of victims impacted by serious, violent crimes.

Q: How is The Office of Prevention Services - Organized?
A: The Office of Prevention and Victim Services, is headed by an Assistant Secretary who assists with Department of Juvenile Justice program planning, - An Office Operations Manager, who oversees the daily functions of the office, contract procurement and awards, and - Legislative Budget Request (LBR’s). A Grant Manager, responsible for the grant application process to award state grants - -to - providers. And the Faith Based Initiative manager, who works with -programs that align-with the governor’s priorities, and oversees the functions of the Circuit Boards and –County Council meetings. And a Budget Manager who overseer’s the spending of Legislative Appropriation for the Office of Prevention and Victim Services.

Q: What are Boards and Council meetings?
A: Circuit Board and County Council meetings are held in in Florida at least once a month. The Circuit Boards and County Councils primarily focus on juvenile delinquency prevention programs and services within their circuit or county, such as mentoring, teen courts, neighborhood accountability boards, community partnership programs, after-school programs and public forums.
B: You can become a member of the circuit board or county council by completing - a membership form on the DJJ website, Office of Prevention, and submitting it online.

Q: Are there any - delinquency – prevention programs in my county?
A: Yes, there are delinquency prevention-based programs in all counties throughout the state of Florida. To see what type of programs are available -in your county, go to the DJJ website at the delinquency prevention section, and click Programs for Youth.

Q: What criteria are used for the Grant funding?
A: The determination for Grants is based on PACT (Positive achievement Tool) and the What Works Strategy outlined in the DJJ Program Plan. The programs to receive grants must be based on either a model or evidence based program. Circuit Boards and County Councils review and make recommendations for grant applications within their counties and circuits using the Florida State Statutory codes as a guide.

Q: What exactly is the Faith-Based and Community-Based initiative in the Office of Prevention?
A: The Faith Based and Community Based Delinquency Treatment Initiative is an attempt to introduce evidence-based programming along with the integration of a faith and character base approach. It includes chaplaincy services, faith and character based mentoring, and family-strengthening programs provided by the faith and character partners.

Q: What can I do to help?
A: There are many ways to help in keeping youth out of trouble. For instance the joining the Just Read, Florida! Workgroup, becoming volunteers for our Redirection Program, which is aimed at providing community-based services to youth. You can also purchase a DJJ license tag; this will ensure that funds in your counties will directly make an impact on youth in your area.

Q: Where do I get all my Office of Prevention Information?
A: At the DJJ website there is information about Board and Council meetings, PACT information, DJJ Newsletters, Legal News and Agency contact information.

Q: How do I apply for Grants?
A: The Grant Application is online at the DJJ website. The grant application period is from October to June, when DJJ send out the Request for proposal (RFP) information in the My Florida Market Place section on the site Myflorida.com. There is also additional information about, conference calls, NAB (Neighborhood Accountability Board) which are family focused grants, Delinquency prevention grants, School Board grants, Gender Specific grants, and Peer Mediation information on the web site, as well.

Q: What are the contact numbers if I have a question?
A: Our main telephone # is (850) 488-3302 or fax # is (850) 922-6189.

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Probation and Community Intervention
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Q: My child was arrested. What happens now?
A: An overview of the delinquency process is provided on the DJJ website at http://www.djj.state.fl.us/Parents/index.html.

Q: What is the PACT and how is it used to help my child?
A: The Positive Achievement Change Tool (PACT) is used to assess a delinquent youth’s risks and needs and guides treatment recommendations. The assessment process begins with a PACT Pre-Screen interview administered to all youth referred to DJJ. The initial assessment takes approximately 20-25 minutes to complete. A single PACT Pre-Screen interview at intake assists the Juvenile Probation Officer to identify if a youth is in need of further mental health, alcohol, or substance abuse assessment. A more detailed assessment (called the PACT Full Assessment) is given to youth who score at Moderate-High or High risk to re-offend on the PACT Pre-Screen. Information from the PACT Full Assessment can be used to develop plans specific to the youth’s identified needs. The Department calls this plan the Youth Empowered Success (YES) Plan.

The PACT also identifies those strengths (or protective factors) that can be built upon to turn the youth’s life around. The benefit of measuring risk factors and protective factors is that juvenile justice professionals involved with a particular youth are better able to match a child’s current needs with the right programs and services. PACT Reassessments are completed periodically to help the Juvenile Probation Officer and other professionals measure the progress that the youth is making on addressing factors related to delinquent behavior.

Q: What is a Juvenile Probation Officer and what are they responsible for?
A: Juvenile Probation Officers are employed by the Office of Probation and Community Intervention of the Florida Department of Juvenile Justice. This section of the Department provides two important services.

1. Initial intake services upon arrest or referral
2. Community supervision and services to those youth who were under the age of 18, at the time the offense was committed, who are referred to the agency by law enforcement.

Juvenile Probation Officers are the front-line staff that deliver case management services to the youth and their families. Examples of work performed by a Juvenile Probation Officer include:

▪ Completes an initial review of complaints of delinquent acts committed by youth;
▪ Interviews youth, parents, law enforcement, victims, and other persons having knowledge of factors relating to youth or the offense;
▪ Performs a needs and risk assessment (the PACT);
▪ Makes recommendations to the State Attorney's Office concerning judicial or non-judicial alternatives;
▪ Makes recommendations to the court once a youth is found to be delinquent;
▪ Links youth and families with the services that they need;
▪ Develops and coordinates case plans for delinquent youth and families;
▪ Supervises youth on court ordered Probation and monitors progress towards completion of court ordered sanctions and other case plan goals;
▪ Prepares reports for the court regarding the youths’ compliance with his or her Probation supervision; and
▪ Maintains an active youth record (maintenance of case file, updates Juvenile Justice Information System, etc.)

Q: Why is my child being assigned a Juvenile Probation Officer if they are not on Probation?
A: An “intake” Juvenile Probation Officer is assigned to all youth referred to the Department. This does not mean the child is or will be on Probation. The purpose for assigning the youth a Juvenile Probation Officer is to gather information by assessing the nature of the offense, the risk the youth presents to the community, damages incurred to the victim by youth's actions, and the needs of the youth and family. The Juvenile Probation Officer, after the trial, then makes a recommendation to the State Attorney's Office, the Defense Attorney, and the Judge presenting the assessment of information gathered and a plan to address the delinquent offense. This plan will be individually tailored to ensure adequate protection of the community, accountability of the youth to the victim, and a rehabilitative plan to address the youth's needs and prevent recurrence of delinquent behavior. The recommendation presented by the Juvenile Probation Officer may range from a non-judicial diversion program to court ordered diversion, Probation supervision or residential commitment and for serious offenses or habitual offenders the recommendation can include adult prosecution of the youth.

Q: What is the difference between "adjudicated" and "adjudication withheld"?
A: An adjudicated delinquent is a youth who a judge has ruled to be responsible for committing a delinquent act. Adjudication Withheld is a court decision, at any point after filing of a criminal complaint, to continue court jurisdiction but stopping short of pronouncing judgment.

Q: What are my responsibilities as the parent or guardian of a youth on Probation supervision?
A: The Department needs your help to ensure that the individual needs of your child are being met and to ensure that he or she is successful in achieving the treatment goals and sanctions in the court order. As a parent or guardian you can help ensure your child’s success by doing the following:

▪ Maintain regular contact with your child’s assigned juvenile Probation officer and keep him or her informed of your child’s successes and struggles while on Probation. The more information we have the better able we are to meet his or her needs.
▪ Cooperate with school officials to help your child stay on task academically. Share concerns of poor attendance, performance, or behavior with the assigned Juvenile Probation Officer so the right steps can be taken to help your child succeed in school.
▪ Attend all court proceedings with your child.
▪ Ensure that you and your child attend any required counseling or therapy.
▪ Arrange for transportation for your child to counseling, employment, community service work sites, and from residential commitment programs, etc. If transportation is a problem, contact the Juvenile Probation Officer to discuss alternative transportation.
▪ Ensure that your child completes court-ordered goals and sanctions within established timeframes.
▪ Provide a home for your child that is safe, nurturing and recognizes the youth’s strengths and successes.

Q: How long will my child be on Probation?
A: Only the court can terminate a youth’s Probation supervision. The Juvenile Probation Officer is responsible for recommending termination to the court upon the youth’s completion or substantial completion of all court ordered sanctions and treatment goals. The Department must close the youth’s case when it loses jurisdiction to supervise the case because the youth reaches age 19 (21 or 22 in some cases); or the Department loses jurisdiction of a case based on the charge. For example, if a youth is adjudicated delinquent and placed on Probation for a 1st degree misdemeanor then the Department has one year of jurisdiction to supervise the youth.

Q: My son or daughter is on Probation and did not come home last night; I think he or she might have run away. What do I do?
A: If you do not know the whereabouts of your child or you suspect he or she has runaway, call the police immediately and place a missing persons report. Be ready to give all pertinent information including: description, height, weight, date of birth, current address, legal status (Probation, pre-placement supervision, conditional release) date and time last seen. Then, call the assigned Juvenile Probation Officer. The juvenile Probation officer will confirm that the youth is missing and ask the court to issue an Order to Take into Custody. Your child will have a court appearance within 24 hours of the time he or she is apprehended. If your child did not run away, but was gone from the home for a short period of time without permission and has returned, please call law enforcement and your Juvenile Probation Officer to update them of his or her safe return.

Q: When the court orders that co-defendants are jointly and severally liable for restitution what does this mean? Where do I make my restitution payments?
A: The court may determine that “several” co-defendants are "jointly" negligent and contributed to the damages caused. As a result, the court may order that restitution is shared between all co-defendants. However, if the other co-defendants do not pay their share then your child may be responsible to pay all of the restitution. Payments of restitution and other court fees should be made payable to the Clerk of the Circuit court. Under no circumstances are DJJ employees or contracted agents authorized to accept restitution payments in any form. DO NOT GIVE RESTITUTION MONEY TO YOUR JPO.

Q: Who should a victim contact regarding restitution?
A: The Juvenile Probation Officer is responsible at the intake phase to contact the victim to gather information on loss, harm and damage in order to determine restitution amounts. This information is used to develop recommendations to the court. If restitution is ordered and the youth fails to comply with the payment of restitution, the Juvenile Probation Officer must inform the court of the non-compliance. The Juvenile Probation Officer can either file an affidavit, through the State Attorney, alleging a violation or request a Judicial Review Hearing for the purpose of determining the circumstances for the lack of restitution payments. All specific questions regarding restitution should be directed to the juvenile Probation officer or the State Attorney's Office.

Q: How can I have my juvenile record sealed or expunged?
A: The Florida Department of Law Enforcement (FDLE) is the official keeper of Florida criminal history records, including those concerning juveniles. The sealing (keeping confidential) and expunction (destruction) of criminal history records is governed by chapter 943, Florida Statutes, and is administered by FDLE. While juvenile records are considered confidential they are not automatically sealed and in many instances can be accessed by the general public. For most, but not all purposes, the subject of a sealed or expunged criminal history record may lawfully deny or fail to acknowledge arrests covered by the sealing or expunction. Generally speaking, juveniles can have most misdemeanors and some felonies sealed and most misdemeanors expunged after successful completion of a diversion program that expressly authorizes expungement. Because the youth must petition the court to have records sealed or expunged and to ensure you meet qualifying criteria it is important that you seek legal counsel prior to beginning this process.

Q: When my child fills out an application for employment or school, do they have to disclose their juvenile arrest record?
A: Yes, the youth must disclose their arrest history unless the record has been sealed or expunged. According to Florida law, the youth can deny any arrest covered by the sealed or expunged record. However, sections 943.0585 and 943.059, Florida Statutes, impose certain exceptions, requiring acknowledgement of arrests when, for example, the individual seeks employment with a criminal justice agency, licensed child care facility, and other sensitive positions.

Q: What is Redirection?
A: Redirection was established by the Florida Legislature to use community-based alternatives in lieu of residential commitment for those youth that meet certain criteria. The Redirection program is offered in communities across the state in and allows the youth and family to participate in Functional Family Therapy (FFT) or Multi-Systemic Therapy (MST) instead of being placed in residential facility.

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Residential Services
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Q: My child is going to a moderate-risk residential program. What does that mean?
A: Depending on a youth’s risk to public safety, the judge may commit the youth to a minimum-risk, low-risk, moderate-risk, high-risk or maximum-risk restrictiveness level. Programs and services at the minimum-risk level are non-residential, meaning that the youth lives at home and receives services in the community. Programs at the low-risk, moderate-risk, high-risk or maximum-risk level are residential, meaning that the youth resides at the program 24 hours per day, seven days per week, until they complete the program and are released.

A child who goes to a moderate-risk residential program is considered more of a public safety risk than a child who goes to a low-risk program, but less of a public safety risk than a child who goes to a high-risk or maximum-risk program. Therefore, the higher the risk level of a program, the more security and supervision is necessary to ensure protection of the public. The Department determines which residential program within the court-ordered risk level would best protect the public and offer services to meet the youth’s needs. Regardless of the risk level of a residential program, each child is involved in individualized treatment services. These services target the child’s risk factors and needs so it’s less likely that the child will re-offend when released from the program.

You can access more information on low-risk, moderate-risk, high-risk, and maximum-risk programs at http://www.djj.state.fl.us/Residential/restrictiveness.html.

Q: Who can I contact to find out when my child will go to a residential program?
A: Each residential program is designed to provide the level of security and services needed for the youth it’s intended to serve. Sometimes, a child may have to wait before there is a vacancy in a residential program that can adequately address his or her unique needs. The Department tries to minimize this waiting period as much as possible. However, if you want to find out when your child will go to a residential program, you can contact your child’s Juvenile Probation Officer (JPO) and request information on the status of your child’s anticipated placement.

Q: How is a residential program supposed to help my child?
A: A multi-disciplinary treatment team plans and oversees your child’s treatment in the residential program. Your child is a member of the treatment team, as well as program staff and other service providers involved in his or her care and treatment. The program notifies you when treatment team meetings are scheduled and encourages and values your involvement and input. Based on an assessment of your child’s needs, the treatment team develops an individualized performance plan with goals for your child to complete before being released from the program. Completion of these goals increases your child’s chances for success and decreases the likelihood that he or she will re-offend.

Q: How long will my child stay in a residential program?
A: The length of time a child stays in a residential program varies depending on the type of program and the child’s performance in the program. A program’s services are designed and delivered based on how long most youth take to successfully complete the program. However, a child’s release is based primarily on completion of his or her individualized performance plan goals. The program will be communicating with you about your child’s goals and progress in the program, as well as his or her anticipated release from the program.

Information about each program, including its length of stay (the length of time it takes most youth to complete the program), is available at http://www.djj.state.fl.us/Residential/Facilities/index.html. However, if you want more information, you can contact the program directly, using the contact information provided at the website. The program’s phone number is provided, as well as the Program Director’s name and email address (direct link).

Q: Where can I find information on a specific residential program?
A: A written description of each program and its services, a map and directions, and information on how to contact the program are available at http://www.djj.state.fl.us/Residential/Facilities/index.html. The program’s phone number is provided, as well as the Program Director’s name and email address (direct link). The Program Director or another staff person at the program can provide you with additional information and answer questions you might have.

Q: What can my child take to the residential program?
A: Although a residential program provides most or all of what a child needs, each program is slightly different. Some programs may allow youth to have more personal items than others. Typically, the program includes this information in a letter sent to you shortly after your child’s admission to the program. However, you can also contact the program to ask about personal items your child is permitted to have in the program. Contact information for each residential program is available at http://www.djj.state.fl.us/Residential/Facilities/index.html. The program’s phone number is provided, as well as the Program Director’s name and email address (direct link).

Q: Can I visit my child while he’s in the residential program?
A: Each residential program has scheduled visitation days and times. The program will notify you of its visitation schedule. If you’re not able to visit during the scheduled days and times, the program will try to make other arrangements for you to visit your child. Information about each program is available at http://www.djj.state.fl.us/Residential/Facilities/index.html and may include the program’s visitation schedule. If not, you can contact the program directly, using the contact information provided at the website. The program’s phone number is provided, as well as the Program Director’s name and email address (direct link).

Q: Is there someone in the program I can talk to about my child?
A: Your child’s residential program should give you the name and phone number and/or email address of the person to contact when you need information or when you have questions or concerns about your child. But, you can also contact the Program Director whose contact information, including his or her name, phone number and email address (direct link), is accessible by clicking on the program’s name at http://www.djj.state.fl.us/Residential/Facilities/index.html.

Q: How can I be involved with my child while he’s in the residential program?
A: While a youth is in a residential program, the Department encourages and values the family’s involvement. A residential program has procedures for you to telephone, write, and visit your child, as well as provisions for your child to contact you. The program informs you of these procedures shortly after your child is admitted to the program (typically provided with the letter the program sends you upon your child’s admission).

You can learn about your child’s treatment and progress by carefully reviewing the goals (performance plan) and progress reports (performance summaries) that the program sends to you. The program will notify you when treatment team meetings are scheduled and will encourage you to give your input in person or by telephone.

Please contact the program to find out more about staying in touch with your child and becoming more involved in your child’s treatment and release planning. You can access the Program Director’s contact information, including his or her name, phone number, and email address (direct link) by clicking on the program’s name at http://www.djj.state.fl.us/Residential/Facilities/index.html.

Q: Will my child go to school while he’s in the residential program? Will he earn credits? Who keeps track of his school records?
A: All residential programs provide educational services, and your child can earn credits based on his or her performance in school. Educational records are maintained while your child is attending school in the residential program, and educational transcripts are forwarded to the home school district when your child is released from the program. If your child has already earned a high school diploma or GED, the residential program will involve your child in other constructive activities.

Q: What types of activities will the program offer my child?
A: Each residential program is designed to meet the needs of the youth it’s intended to serve. Therefore, residential programs vary in some of the services and activities they provide to their youth. In addition, each youth’s treatment and activities are individualized to meet his or her unique needs. Not all youth in the same program will receive the same services or be involved in the same activities.

In general, residential programs provide classes, group sessions or other activities to help youth develop social and life skills, academic skills, employability skills, and prevocational or vocational skills. They provide treatment services to youth as needed, including mental health and substance abuse treatment, health services, and physical fitness. Programs also give youth opportunities to engage in recreation and leisure activities, as well as service projects that benefit the community. Depending on the program and the youth’s risk to public safety, these service projects may be performed in the community or within the confines of the facility. Youth are provided opportunities, but are not required, to be involved in faith-based activities.

Information about each program, including a brief description of the services it provides to its youth, is available at http://www.djj.state.fl.us/Residential/Facilities/index.html. However, if you want more information, you can contact the program directly, using the contact information provided at the website. The program’s phone number is provided, as well as the Program Director’s name and email address (direct link).

Q: How do I become a mentor for a child or volunteer to help in a residential program?
A: The Department values the positive impact that mentors and other volunteers have on youth in its programs. Most residential programs have a mentorship or volunteer program and welcome involvement of interested and responsible members of the community. There are numerous residential programs located throughout the state. Therefore, it’s likely that some are in or near your home county. To find out, go to http://www.djj.state.fl.us/Residential/Facilities/allfacilities.html and select your county to access a list of residential programs located there. You can then click on any program name to access more information about that specific program, including directions, a map, the program’s phone number, and the Program Director’s name and email address (direct link).

When you find a program that interests you, contact its Program Director to talk about the possibility of mentoring or volunteering. You’ll have to pass a background screening prior to mentoring or volunteering in a residential program. The Program Director can explain to you what the screening process entails.

Q: I’m interested in interning in a residential program. Where can I find more information about programs statewide?
A: There are numerous residential commitment programs located throughout the state and they differ in restrictiveness level and in services provided based on the youth they’re designed to serve. Go to http://www.djj.state.fl.us/Residential/restrictiveness.html for more information on low-risk, moderate-risk, high-risk, and maximum-risk programs. You can also access information about each residential program at
http://www.djj.state.fl.us/Residential/Facilities/index.html (by North, Central and South regions) and at http://www.djj.state.fl.us/Residential/Facilities/allfacilities.html (by county). Contact information for each program, including the program’s phone number and the Program Director’s name and email address (direct link), can be accessed through either website.

When you find a residential program that interests you, contact its Program Director to explore the possibility of interning there. Prior to working or volunteering in a residential program, you’ll have to pass a background screening. The Program Director can explain to you what the screening process entails.

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Health Services
 -- Return to Health Services --

General Questions
» If a youth under the age of 18 years (a minor), male or female, is or becomes married, are they still treated as a minor, or do they have the rights as if they were over 18?
» When was the Office of Health Services established?
» What are the role and responsibilities of the Office of Health Services?
» How are medical services provided to youth in the care of the Department?

Asked by Parents
» Florida State Children’s Health Insurance Program (SCHIP)
» Sick Call
» Medicaid/Insurance
» Medical Services
» Medication
» Mental Health and Substance Abuse Services
» How to provide information about prescription medications, special healthcare needs, and disability information

Asked by Staff
» FDA Guide for Drug Disposal
» Admission Process
» Consent & Authority for Evaluation and Treatment
» Sick Call
» Forms
» Manual
» Girls Services
» Health Care Record
» Medicaid
» Medication Administration
» Mental Health & Substance Abuse

General Questions

Q: If a youth under the age of 18 years (a minor), male or female, is or becomes married, are they still treated as a minor, or do they have the rights as if they were over 18?
A: Pursuant to s. 743.01, F.S., the disability of nonage” of a minor who is or has been married is removed, once the disability of nonage has been removed, the person can legally do all things that the person could do if not a minor.

Q: When was the Office of Health Services established?
A: The Office of Health Services was established February 21, 2005 with the hiring of the first Chief Medical Director for the Department of Juvenile Justice. The Office is currently comprised of the Chief Medical Director, the Director of Mental Health and Substance Abuse Services, two Registered Nurse Consultants, the Mental Health and Substance Abuse Coordinator, Operations Management Consultant and Administrative Assistant.

Q: What are the role and responsibilities of the Office of Health Services?
A: The Office of Health Services has responsibilities that span nearly all branches and offices in the Department and across the state. All issues that deal with medical, dental, mental health, substance abuse or developmental disabilities are vetted through this office. This includes, but is not limited to, policy development, technical assistance, monitoring standards, contractual language, legislative budget requests, legal concerns, investigative reports, parental concerns, individual youth issues, interagency partnerships, etc.

Q: How are medical services provided to youth in the care of the Department?
A: The Detention Centers have medical services that are procured contractually. They are delivered on site by nurses, nurse practitioners, and physicians who are employed by health professional staffing companies throughout the state. The contracted private residential programs vary; some employ their own medical staff, the large majority subcontract these services to bring them on site. The low and moderate risk programs often use community physicians and take the youth off site. The three largest State-operated residential facilities (Dozier Training School, Jackson Juvenile Offender Correctional Center and the Desoto Correctional Facilities) all have state-employed physicians, nurses and in some cases, dentists. Desoto has state-employed psychiatrists and psychologists, as well.

Parents

Tips to Prevent Medical Errors in Children

Q: If a youth under the age of 18 years (a minor), male or female, is or becomes married, are they still treated as a minor, or do they have the rights as if they were over 18?
A: Pursuant to s. 743.01, F.S., the disability of nonage” of a minor who is or has been married is removed, once the disability of nonage has been removed, the person can legally do all things that the person could do if not a minor.

Florida State Children’s Health Insurance Program (SCHIP)

Q: What is the Florida State Children’s Health Insurance Program (SCHIP)?
A: Phase One of Florida's SCHIP plan expanded Medicaid eligibility to children ages 15 through 18 in families earning up to 100 percent of the FPL and expanded Florida's Healthy Kids Program, a comprehensive program that was piloted in 20 counties, to additional counties.

Phase Two created the Florida KidCare Program which expanded the Healthy Kids program on a state-wide basis, expanded eligibility for the program to children through age 18 in families with incomes up to 200 percent of FPL, created the MediKids program to provide coverage for children up to age 5, and created the Children's Medical Services Network for children up to 18 with special health care needs.

Q: Is my child eligible for State Children’s Health Insurance Program (SCHIP)?
A: Qualifying for the Florida Healthy Kids program is easy! The State of Florida established these few requirements:

▪ Uninsured
▪ Between ages 5-18
▪ Not eligible for Medicaid
▪ Not an ineligible non-citizen or child of a state employee

If you have any questions regarding the eligibility requirements, please call 1-888-540-KIDS (1-888-540-5437).

Q: How do I apply for the State Children’s Health Insurance Program (SCHIP) in Florida?
A: Click on the links below for an application or call:
Florida KidCare Program toll free 1-888-540-5437 or Florida’s Health Kids Program toll free at 888/540-KIDS (888/540-5437)

Florida's Healthy Kids Program and Florida KidCare Program has year round open enrollment! Applying is easy! It takes 4-6 weeks to process a complete application. Coverage only begins after your child's eligibility has been determined and the first month's premium has been received, if required. There are two easy ways to apply from this website:
   ▪ Apply Online Now (or Resume Your Application)
   ▪ Download an Application

Family Checklist - What will you need to have handy?
   ▪ Your family's most recent tax return (Form 1040) OR
   ▪ Your Wage and Earning Statement (W-2 Form) OR
   ▪ Current Pay Stubs (covering the last 4 weeks)
   ▪ The cost to add your child or children to health insurance coverage if your employer offers it.
   ▪ Your children's Social Security numbers or the date applied for if you have not received a Social Security card.

Sick Call

Q: What happens when my child gets sick?
A: Every program has sick call. Sick call is the component of health care that responds to a youth’s complaints of illness or injury of a non-emergent nature but which requires a professional nursing assessment and possibly, a nursing or medical intervention. Sick call procedures ensure that a youth has access to regularly scheduled Sick Call to address two types of sick call (1) non-emergent and (2) episodic health-related complaints. A youth experiencing a health-related condition or complaint that is considered an emergency must receive immediate medical attention and is not part of the sick call process.

Medicaid/Insurance

Q: Are DJJ youth eligible for Medicaid?
A: It depends what type of facility the youth is housed in.
SECURE FACILITIES AND PROGRAMS AND/OR STATE OPERATED FACILITIES
Once a youth is admitted into a secure correctional (Detention Center or High/Max Risk Residential Program), and/or state operated facility, Medicaid can no longer be billed.

· If a youth is admitted mid-month, any services already provided prior to being detained ARE still billable.
· Services provided after entering the facility ARE NOT billable.

LOW OR MODERATE RISK NON-STATE OPERATED RESIDENTIAL PROGRAMS
The only time DJJ youth are Medicaid eligible would be in Low or Moderate Risk NON-state operated Residential programs.

Q: What is the Medicaid reapplication process after a youth’s release from commitment?
A: See the Automated Community Connection to Economic Self-Sufficiency Access Florida website at http://www.myflorida.com/accessflorida or call 1-866-762-2237. THIS TELEPHONE NUMBER GOES TO THE FLORIDA RELAY LINE, NOT TO FLORIDA ACCESS OR MEDICAID.

The Medicaid reapplication process is as follows:
· For Youth receiving Medicaid benefits at the time of being detained in state custody and who has other family members receiving Medicaid Benefits: Upon the youth’s release from DJJ custody, the family member is responsible for calling DCF to re-instate youth’s benefits.
· Youth Receiving Medicaid benefits at the time of being detained in state custody and who have NO other family members receiving Medicaid benefits: Upon the youth’s release from DJJ custody, the family member is responsible for completing an application for Medicaid benefits and sending it to the local DCF service center for processing. This application can be completed on-line or by hard copy.
· Upon receivership of the application for Medicaid benefits, DCF processes the application for approval. The approval process can take up to 45 days.
· Once the youth is approved for Medicaid benefits, a DCF system form letter of approval is generated to the parent.

A youth’s Medicaid benefits for health care can be accessed through Agency for Health Care Administration (AHCA) the next business day. AHCA handles the payment for the youth receiving Medicaid benefits.

Q: Can you bill my private insurance company (not Medicaid) while my child is in detention?
A: Yes, Any existing family insurance coverage shall be used for billing.

Q: How do I get my child on Medicaid? Can we go to the Department of Children and Families (DCF), Economic Services, and apply for Medicaid, food stamps, etc.?
A: Yes. It is best to call the Department of Children and Families (DCF) and see what information is required and make an appointment. See the Automated Community Connection to Economic Self-Sufficiency Access Florida website at http://www.myflorida.com/accessflorida or call 1-866-762-2237. THIS TELEPHONE NUMBER GOES TO THE FLORIDA RELAY LINE, NOT TO FLORIDA ACCESS OR MEDICAID.

Be sure to take the following with you:
· Proof of income.
· Proof of renting or owning their residence
· Child's birth certificate

Medical Services   Return to Health Services

Q: Can we send our child to his or her own physician/psychiatrist while in detention or a residential program?
A: Facilities or Programs usually have a physician or psychiatrist to provide services to the youth onsite. This person should contact and consult with any existing outside physicians to ensure continuity of care.

Q: Do the youth receive medical treatment while in detention?
A: Yes. Medical services are provided through a contract with a local health care provider. All youth entering the detention center receive a routine medical screening within 72 hours of their admittance to the facility. Routine examinations may include TB, vision, and screening for sexually transmitted diseases. The medical clinic is staffed by licensed medical professionals who are available to respond to health-related issues daily. Any medical problems that cannot be handled by medical staff will be referred to a local medical facility. Parents should contact the center if their child is in need of medical services. Parents will be notified if any emergency medical services are needed during the youth’s stay in the detention center. In addition, detention staff are trained in CPR and First Aid to ensure that they are prepared to handle emergency medical situations if they may arise.

Q: How can I contact the nurse or doctor at a Residential Program?
A: A written description of each program and its services, a map and directions, and information on how to contact the program are available at http://www.djj.state.fl.us/Residential/Facilities/index.html. The program’s phone number is provided, as well as the Program Director’s name and email address (direct link). The Program Director or another staff person at the program can provide you with additional information and answer questions you might have. From this number you can also ask for the facility nurse or doctor.

Medication

Q: Does a youth have the right to refuse medication?
A: Yes. The forced (involuntary) administration of medication is not permitted under any circumstances.

Q: Do we have to pay for our child's medication?
A: If your child has private insurance, the company will be billed. If insurance is not available, then the facility or program will pay for your child’s medication(s).

Q: Can I bring them their medication?
A: Yes. Only medication in the original container from a licensed pharmacy, with an appropriate, current label intact on the medication container may be taken into the facility.

Proper labeling includes the following:

· Name and address of the pharmacy
· Telephone number of the pharmacy
· Date of dispensing
· Name of the Prescribing health care professional
· Name of youth
· Dosage directions (route/number of times taken (frequency) daily)
· Warning statements, if applicable, and/or additional instructions for use.

Mental Health and Substance Abuse Services

Q: What determines if a youth is placed in a mental health or dual diagnosis program?
A: Each specialized treatment program has specific eligibility criteria. A youth’s eligibility for a mental health program would be based upon a diagnosed DSM-IV-TR mental disorder and a global assessment of functioning rating of 60 or below. A youth’s eligibility for a Dual Diagnosis Program would be based upon meeting the eligibility criteria above and also having a DSM-IV-TR diagnosed substance abuse disorder. Further information regarding specific eligibility criteria for specialized treatment programs is provided in Appendix W of the Mental Health and Substance Abuse Services Manual Revised August, 2006.

Q: Does a mental health counselor see the youth while in detention?
A: Yes, depending on the needs of the youth. The department currently contracts with a private mental health provider to provide mental health services at each of the detention centers. The Designated Mental Health Authority (DMHA) is a licensed mental health care worker and mental health staff provider of mental health and substance abuse treatment services. The mental health care staff ensures youth with identified mental health, substance abuse, and suicide issues are seen for the purposes of screening, assessment, treatment, and crisis intervention services.

Q. What Mental Health and Substance Abuse Services are provided in Residential programs?
A. DJJ has prioritized providing programs and services to meet the specialized treatment needs of committed youth in the areas of substance abuse, mental health, and developmental disability services and juvenile sexual offender treatment services. Specialized treatment services in DJJ’s residential commitment programs include:

1. DJJ Specialized TREATMENT Services Programs:

· Comprehensive Services for Major Disorders provide the most intensive level of mental health treatment within the DJJ continuum of specialized treatment programs;
· Dual Diagnosis - Major Disorders Programs;
· Intensive - Major Disorders Programs;
· Intensive Services Programs are designed specifically for youth with intensive mental health needs, youth with an adjudicated sex offense or youth with developmental disability;
· Intensive Mental Health Treatment Services Programs;
· Sex Offender Treatment Services-Secure Programs;
· Developmental Disability Treatment Services Programs;
· Specialized Services Programs are designed specifically for youth with moderate to serious mental disorder, substance-related disorder, or youth with an adjudicated sex offense who are moderate risk to public safety;
· Specialized Mental Health Services Programs;
· Residential Substance Abuse Treatment (RSAT) Programs;
· Sex Offender Treatment Services - Non-Secure Programs.

2. DJJ Specialized TREATMENT Overlay Services are specialized treatment services provided to youth placed in a general residential commitment program who have mental health and/or substance use disorders.

· Mental Health Overlay Services (MHOS);
· Behavioral Health Overlay Services (BHOS);
· Residential Substance Abuse Treatment Overlay Services.

How to provide information about prescription medications, special healthcare needs, and disability information

Q. What is the best way to provide information about prescription medications, special healthcare needs, and disability (autism, intellectual disability, sensory impairments, and mental health) information that it will be taken into consideration while my child is in the DJJ facility?

A. The parent or guardian has numerous opportunities to share such information throughout the youth’s interaction with the Department. However, the best possible time for the parent to share any information about the youth’s prescription medication, special healthcare needs or developmental disability needs is during the intake screening process.

The Department’s contact person may be the first point of communication for the parent or guardian. The Authority for Evaluation and Treatment (AET) is the document that, when signed by a parent or legal guardian, gives the Department the authority to assume responsibility for the provision of necessary and appropriate physical and mental health care to a youth in the Department’s physical custody, in most circumstances. Typically, the parents/guardians are present to sign the AET at intake and can provide relevant information at that time.

All youth who come into a DJJ facility have an initial healthcare admission screening to identify acute injury, illness, chronic medical condition, physical impairment (e.g., speech, hearing, visual), mental disability, or developmental disability that requires medical or mental health evaluation and treatment, and/or medication needs to be met. If the parent or guardian is available during this screening, this information may be made available then. For special considerations regarding the youth’s current medications, the parent or guardian should be able to provide this information to the nursing staff when bringing the youth’s medications to the facility, or by speaking to the nursing staff by phone or in person. The parents must provide informed consent when new medications are prescribed, including psychotropic medications, and when other treatments are recommended including hospitalization, surgery, dental services other than evaluations or routine prophylaxis, any procedure or service of an invasive nature, any procedure where the benefit to the child is uncertain, and any procedure or service that the parent or guardian has previously prohibited and not covered by the AET. The parent or guardian is also notified when the youth has a significant change in medical condition or requires off-site medical treatment.

All youth are provided with preliminary screening to identify the need for further assessment and treatment services including mental health, substance abuse and developmental disability services. The parents/guardians are contacted during the screening process. Additionally, youth area referred for a comprehensive assessment regarding their need for mental health services, substance abuse treatment services, retardation services, literacy services or other education treatment services; comprehensive evaluation services; mental health treatment; substance abuse treatment; sex offender treatment; crisis intervention; suicide prevention and emergency care. Comprehensive assessments and comprehensive evaluations require parental input or documented effort to obtain parental input. All youth who receive on-going mental health, substance abuse and/or developmental disability treatment services receive individualized treatment planning that involves the youth and the parent/guardian. Multidisciplinary treatment teams vary somewhat between DJJ facilities, but routinely develop the youth’s initial treatment plan, individualized treatment plan and provide individualized treatment plan updates. The multidisciplinary treatment team includes the parents/guardians whenever possible.

Parents/guardians are contacted whenever the youth is deemed a suicide risk, the youth receives a crisis intervention or emergency mental health or substance abuse treatment services. Each time the parents/guardians are contacted the parents/guardian has the opportunity to communicate with the Department’s contact person to share relevant information.

In addition to the opportunities mentioned above, parents or guardians should feel free to communicate with DJJ facility staff anytime to ensure that their children’s needs are met.

Reference:
Lisa Johnson, MD, Chief Medical Director, Office of Health Services, Florida Department of Juvenile Justice

Staff

Q: If a youth under the age of 18 years (a minor), male or female, is or becomes married, are they still treated as a minor, or do they have the rights as if they were over 18?
A: Pursuant to s. 743.01, F.S., the disability of nonage” of a minor who is or has been married is removed, once the disability of nonage has been removed, the person can legally do all things that the person could do if not a minor.

FDA Guide for Drug Disposal

Q: How do we dispose of unused medicine?
A: Please see the Document
FDA Guide for Drug Disposal

Admission Process

Q: How is the Facility Entry Physical Health Screening different than the Comprehensive Physical Assessment?
A: Each youth receives a Facility Entry Physical Health Screening by a staff member (health care or non-health care) admitting the youth to a detention center or residential commitment program. The purpose of this screening is to ensure that the youth does not have any health conditions that would require emergency services. This screening does not take the place of the Comprehensive Physical Assessment or other required evaluations. Facility Entry Physical Health Screening performed by non-healthcare staff are reviewed by the facility nurse on the next nursing shift.

The Comprehensive Physical Assessment is the standardized physical assessment of a youth, conducted by a Physician, an Advanced Registered Nurse Practitioner or Physician Assistant at Departmentally specified intervals. (Refer to Health Services Manual, Chapter 3 and Chapter 5)

Q: When a youth has a positive PPD and exhibits no signs and symptoms of TB is it a requirement that the youth be placed in isolation?
A: No. A youth who has symptoms suggestive of TB disease and has a positive PPD/TST shall immediately receive a medical evaluation and shall be placed in isolation or an Airborne Infection Isolation Room until active TB disease has been ruled out. The licensed nurse must provide the youth and staff a NIOSH approved disposable particulate TB respiratory mask. The nurse shall be responsible for fit testing the youth and staff to assure the proper sizing of the respiratory mask. (Refer to Health Services Manual, Chapter 3)

Consent & Authority for Evaluation and Treatment   Return to Health Services

Q: What is the difference between parental consent and parental notification?
A: The Authority for Evaluation and Treatment (AET) is the Department’s general parental consent form authorizing specific medical care and treatment for youth in the custody of the Department. For the purpose of the AET document, departmental custody includes those DJJ facilities where youth are housed 24 hours per day, such as, Detention Centers and Residential Commitment Programs. The AET provides limited authority for youth in DJJ facility-based non-residential programs. There are certain types of care that requires additional written consent that is not addressed in the Authority for Evaluation and Treatment.

Parental notification refers to notifying parents of specific events that have occurred related to the youth’s health care. This notification may be provided verbally, or by telephone followed by notification in writing. Written notification is required for any additional health-related care not addressed in the signed Authority for Evaluation and Treatment. This is accomplished by sending the parent the necessary standardized Parental Notification of Health Related Care for any additional health-related care not addressed in the signed Authority for Evaluation and Treatment.

Q: Is each detention and residential facility required to obtain a new parental consent for the Authority for Evaluation and Treatment form?
A: No. The Authority for Evaluation and Treatment is valid for as long as the youth is under any type of supervision, custody or other form of legal control by the Department; or for one year after it was signed by the parent/legal Guardian, whichever comes later, or until the youth’s 18th birthday. Legal control includes probation and conditional release. (Refer to Health Services Manual, Chapter 4)

Q: Is parental notification required for a pregnant female receiving prenatal services if the youth requests that the parent not be notified?
A: No. Although statutorily the consent or notification of the parent or guardian is not explicitly required, the youth should be encouraged to allow for parental notification when medical issues arise. Because of the Department’s unique responsibility for the health and safety of the youth and unborn child, if the youth refuses to notify her parents, the facility superintendent, program director, or designee shall consult with the regional general counsel’s office if the situation is serious. (Refer to Health Services Manual, Chapters 4 and 10)

Sick Call

Q: Are there different types of sick call?
A: Yes. Sick call is the component of health care that responds to a youth’s complaints of illness or injury of a non-emergent nature but which requires a professional nursing assessment and possibly, a nursing or medical intervention. Sick call procedures ensure that a youth has access to regularly scheduled Sick Call to address two types of sick call (1) non-emergent and (2) episodic health-related complaints. A youth experiencing a health-related condition or complaint that is considered an emergency must receive immediate medical attention and is not part of the sick call process. (Refer to Health Services Manual, Chapter 6)

Q: Does a youth have to submit a sick call request each time he or she requires over-the-counter medications for minor health complaints?
A: No. A process must be in place for all youth to have timely access to sick call care and treatment. The process by which youth indicate their respective need for Sick Call may vary as long as access is not denied. However, a youth must be provided a Sick Call Request form and a pencil when requesting to see a nurse or physician. (Refer to Health Services Manual, Chapter 6)

Forms   Return to Health Services

Q: What documentation is required for off-site health care providers?
A: All medical care ordered and/or administered off-site (by a Physician, PA, or ARNP) must be documented on the standardized form, the
Summary of Off-Site Care. This form is filled out by the provider and returned to the facility. Additionally, the off-site health care provider must submit any medical treatment orders and prescriptions, as indicated, in order for the facility to provide the appropriate medical care and clinical treatment for the youth. (Refer to Health Services Manual, Chapter 15)

Q: In addition to required forms, can other forms, for other purposes, be utilized to provide documentation in the health care record?
A: Yes with stipulations. The forms located in the forms appendix are italicized throughout the chapters of this manual. All forms are available on the Department of Juvenile Justice Office of Health Services web-site link at the Forms Library. Required forms are available in a PDF version. However, sample forms are available in a Micro-soft Word version. These forms may be altered to facilitate the specific needs of each departmental facility. Facility may create additional forms if they so choose, but the required forms should not be altered.

Health Services Manual

Q: Are there areas of this manual that dictate to health care professionals how to practice their respective disciplines?
A: No. The Health Services Manual provides policy and guidelines regarding delivery of health care services in all of the Florida Department of Juvenile Justice facilities and programs. It is intended to provide guidance and practical direction to state and contracted health care service providers, clinicians, and administrators, direct care staff and others involved in the supervision or treatment of youth with health care needs. This manual is designed to provide a resource that assists in establishing health care services within the DJJ continuum of services, which promote adolescent health, well being and development while adhering to state and federal regulations.

Section 985.01(1)(b) Florida Statutes grants statutory authority with regard to health services made available to youth in the Department of Juvenile Justice Custody. One of the purposes of Chapter 985 is: “ To provide for the care, safety, and protection of children in an environment that fosters healthy social, emotional, intellectual, and physical development; to ensure secure and safe custody; and to promote the health and well-being of all children under the state’s care.”

Girls Services   Return to Health Services

Q: Is parental notification required for a pregnant female receiving prenatal services if she request that the parent not be notified?
A: No. Although statutorily the consent or notification of the parent or guardian is not explicitly required, the youth should be encouraged to allow for parental notification when medical issues arise. Because of the Department’s unique responsibility for the health and safety of the youth and unborn child, if the youth refuses to notify her parents, the facility superintendent, program director, or designee shall consult with the regional general counsel’s office if the situation is serious. (Refer to Health Services Manual, Chapter 10)

Health Care Record

Q: Does the Individual Health Care Record have to be standardized?
A: Yes. The Individual Health Care Record is the youth-specific unified, organized collection of health records (i.e. histories, assessments, treatments, diagnostic tests, reports of consultations, etc.), which relate to a youth’s medical, mental/behavioral, and dental health. It is essential that a comprehensive, organized and accurate Individual Health Care Record is developed and maintained for each youth to facilitate effective communication among the various health care providers who treat each individual youth.

Q: Are non-health care staff members permitted to make entries in the individual health care record?
A: Yes. All on-site medical health care encounters, including those performed by licensed health care professionals, health care Para-professionals, and other trained facility staff shall be documented in the chronological progress notes in chronological order (with exceptions as noted in Chapter 15). Any person, licensed or non-licensed, administering medication and/or treatment to a youth must document on the Medication and Treatment Record (MAR) any medications, physical or dental health treatment rendered pursuant to physician’s orders. Any medications administered outside of scheduled sick call shall be documented accordingly on the MAR as well. (Refer to Health Services Manual, Chapter 15)

Q: Can duplicate copies of a document be destroyed?
A: If duplicate identical copies of a document (i.e., the Health Related History or Comprehensive Physical Assessment) exist in a youth’s Individual Health Care Record; the replicates may be shredded as long as they contain the exact same information as the copy that remains in the youth’s record.

Medicaid   Return to Health Services

Q: What is the Medicaid reapplication process upon a youth’s release from commitment?
A: Go to http://www.myflorida.com/accessflorida or call 1-866-762-2237. THIS TELEPHONE NUMBER GOES TO THE FLORIDA RELAY LINE, NOT TO FLORIDA ACCESS OR MEDICAID.

The Medicaid reapplication process is as follows:

· Youth receiving Medicaid benefits at the time of being detained in state custody and has other family members receiving Medicaid Benefits - Upon the youth’s release from DJJ custody, the family member is responsible for calling DCF to re-instate youth’s benefits.
· Youth Receiving Medicaid benefits at the time of being detained in state custody and has NO other family members receiving Medicaid benefits - Upon the youth’s release from DJJ custody, the family member is responsible for completing an application for Medicaid benefits and sending it to the local DCF service center for processing. This application can be completed on-line or by hard copy.
· Upon receivership of the application for Medicaid benefits, DCF processes the application for approval. The approval process can take up to 45 days.
· Once the youth is approved for Medicaid benefits, a DCF system form letter of approval is generated to the parent.

A youth’s Medicaid benefits for health care can be accessed through AHCA the next business day. AHCA handles the payment for the youth receiving Medicaid benefits.

Medication Administration

Q: Does a youth have the right to refuse medication?
A: Yes. The forced (involuntary) administration of medication is not permitted under any circumstances. Each facility must develop a Medication Refusal form or utilize the Department’s Right to Refuse Care form. This form should be completed each time a youth refuses care. (Refer to Health Services Manual, Chapter 11)

Q: Is parental notification required every time we give a youth a Tylenol or a band-aid? What about other Over-the-Counter medications?
A: No. Parental consent for providing a youth Acetaminophen (Tylenol), Ibuprophen (Motrin), Pepto Bismol, Milk of Magnesia, Maalox, and Triple Antibiotic Ointment is provided when the parent signs the Authority for Evaluation and Treatment (AET).

Each facility or program must then send the parent/guardian a facility-specific list of OTC’s used. Adequate time must be allowed for the parent/guardian to respond if they do not permit the youth to receive these medications.

Q: Can a non-health care departmental staff member administer medication to a youth?
A: If a sufficient number of licensed nurses are not available on-site to administer all oral prescription medications or OTC’s, then the delivery, supervision, and oversight of youth who are performing self-administration of medications must be carried out by trained non-health care staff. All facilities must have operating procedures in place that include the training of non-health care staff whose responsibilities include these duties. (Refer to Health Services Manual, Chapter 11)

Mental Health & Substance Abuse   Return to Health Services

Q: What determines if a youth is placed in a mental health or dual diagnosis program?
A: Assessment and diagnosis, history, past/present behavior.

Q: Will the mental health alerts follow the youth as an adult?
A: The alerts are only in the Department Of Juvenile Justice (DJJ) system. However, the mental health issues will need to be monitored, and the record remains with the DJJ.

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Last Updated: November 10, 2011
 

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and treatment services that strengthen families and turn around the lives of troubled youth.


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